All orders must be prepaid by VISA or MasterCard.

If, in exceptional circumstances, your organization is unable to pay by credit card, please contact CPHA Publication Sales at publications@cpha.ca.

Please allow up to 4-6 weeks to receive your shipment (some exceptions may apply).

Shipping and handling costs are determined by weight of the shipment and its destination. These costs are calculated automatically by the system and will appear on your invoice.

For rush orders, please contact CPHA Publication Sales at publications@cpha.ca.

CPHA members receive a 10% discount on all items purchased for personal use. Orders which exceed five (5) copies of any individual publication will be considered a commercial purchase and the member discount will not apply. Some titles are eligible for bulk discounts; please contact publications@cpha.cafor details. Retrieve the current members discount code by logging into the Members Portal.

Bookstores are also eligible for discounts (depending on the value of the order).

Discounts are applied by the system through the use of a discount code.

If you are eligible for a discount, please contact Publication Sales at publications@cpha.cato receive a discount code.

Only one discount applicable per order.

NO REFUNDS - NO RETURNS policy on all our publications.